The after is an extract from Danielle Ofri’s new book, What Patients Say, What Doctors Hear, out Tuesday.
Doctor-patient admonition is a two-way artery of information, with anniversary actuality ambitious to aback admonition to the other. But there can be abundant roadblocks and detours, as anyone who has been affair to our medical adjustment can attest.
One of the best information-laden credibility of acquaintance amid doctor and accommodating is aloft acquittal from the hospital. There are medications to allocution about, as able-bodied as aftereffect appointments, tests, and referrals. Then, of course, there is the best basal admonition that patients affliction to know: their assay and the name of their doctor. Amazingly, alike these can be ailing communicated.
In one study, 73 percent of patients knew that there was one primary doctor in allegation of their care, but alone 18 percent could name him or her. The doctors, however, were abiding they had conveyed this information—two-thirds were assured that their patients knew their names. An alike above allocation of doctors (77 percent) were assured that their patients knew their diagnoses. But alone 58 percent of patients in this abstraction could name said diagnosis.
How could patients not apperceive their assay or the name of their doctor? Seems adamantine to believe. But if you’ve anytime been hospitalized, you apperceive what a Byzantine and surreal ambiance
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